General Adoption Information

Here is some important information on how we adopt out our animals.

If you have any questions, just reach out to us via text, email, or the contact us form on our website and we will get back to you as soon as we can.

Prior to Contacting Us

DO YOUR RESEARCH!!!!!

We are more than happy to answer questions, guide your decisions, help determine if a particular species is an appropriate pet option for you. But PLEASE only ask specific questions. If you come to us asking about adoption “because they are cute” or “you saw a tik-tok”, unfortunately we will be quick to decline to adopt to you. Same goes for asking questions like “What should I feed it?” and “Can it bite?”. We need you to have done at least basic research prior to asking us questions. Exotic and native animals are NOT a pet for just anyone and not everyone should have the option to own one. These animals are amazing to own and work with but we want what is best for our animals and we will decline an adoption if we feel it is necessary. These are not domesticated animals and deserve the best possible chance at a happy and healthy life.

Adoption Process

Application:

We ask that everyone submit an application to start the adoption process. This allows us to gather some basic information about you, your knowledge base, and what you are looking for. The application is required. If you do not wish to fill it out, we will not adopt to you.

Waitlist:

We primarily work off of a waitlist for most species. We typically have adopters lined up prior to animals being available so if you’re looking for something this is your best bet. This saves everyone time and effort in the long run. To get on the waitlist, please start with the application and reaching out directly to us (text is best). We do have 2 waitlist options: Paid and Unpaid.

Paid Waitlist: You have been approved to adopt, sent a deposit, and are now in line for that particular species. We always work off this list first and therefore this is your best bet to actually get the animal you desire.

Unpaid Waitlist: You have been approved to adopt, but have not paid a deposit. We do work in order off this list, but there are no guarantees we will ever actually get to this list as we start with our deposit waitlist first.

If you are on one of our waitlists you are always welcome to check in. However, please realize that we get TONS of messages everyday as it is and if you have not heard from us, it is because we have no new information to share with you. We will be in touch when appropriate. If you have questions about your future pet though, go ahead and ask.

Deposit/Payment:

Deposit is needed to hold a particular animal for you or to get on our waitlist. In general, deposit for a specific animal is 25% of the adoption cost and deposit for our waitlist is $100. Deposits are not a separate payment and are part of the total due.

Deposits may be moved to another species or to the next year/season if the adopter asks to do so. This shall be limited to 2 changes.

Payment in full is required at pickup or prior to an animal leaving on transport.

Accepted forms of payment: Cashapp, Venmo, Zelle, Chime, ApplePay, FacebookPay, PayPal, Credit. Some of these methods do have service fees associated with them.

We do take payment plans if arranged with us. The animal will not leave us until paid in full but we can sometimes spread out the balance overtime. Just ask.

Refunds:

We do not refund any deposits unless we are unable to provide you with the animal that it was for within the guaranteed timeframe.

If you adopted an animal from us, and can no longer keep said animal, we will take it back if necessary but we will not refund you.

Guarantees

Please realize that we cannot control Mother Nature. We do not know exactly when new litters will be born, how many will be born, what the sex breakdown of the litter will be, what colors will be produced, etc etc. Because of this we will not make any promises we cannot keep.

Guarantees We Make:

  • Waitlist Deposits - If you place a deposit to get on our waitlist for future or upcoming litters, JWE has 24 months to fulfill the adoption. Generally speaking we will tell you when we expect to be able to have the animal you are wanting (this or next season typically). If JWE is unable to fulfill your deposit in this time, you may ask for a refund.

  • The animal you are adopting will be healthy without gross deformity or illness to the best of our knowledge. If you want a health certificate prior to pickup, we are happy to do this for an additional charge of $150. We will get an appointment scheduled with our vet and we will email you a copy of the certificate.

Guarantees We Do NOT Make:

  • We cannot guarantee available sex or color. Males and females are the same adoption cost. Colors generally have different adoption costs. If you want a specific sex or color, and choose to pass on one that does not meet your wants, this shall not constitute as JWE being unable to fulfill your deposit. If you decline adoption of an offered animal, JWE will move on to the next person in line and come back to you in the same order for the next available animal.

    • The above applies to our waitlist and does not apply if you are to adopt a specific animal

  • We will not guarantee the health of the animal past 24hrs after adoption. These are exotics, and often sent home young and on the bottle. We are happy to guide care but since we are not providing the care, we cannot be held responsible for said care.